You are not required to inform MoneySmart once you have met the eligibility criteria.

MoneySmart does not have access to your account; hence, the verification process will be conducted by our financial partner.

MoneySmart will fulfill the sign-up gift based on the report sent by our financial partner. We are committed to fulfilling customers based on the eligibility report received from our financial partner, and we do not have the authority to override the report. The final right to determine the eligibility of the exclusive sign-up gift rests with our financial partner.

Typically, the processing of MoneySmart rewards takes around 4 to 5 months after the campaign ends.