Top Questions Asked

When will I receive my rewards?
Typically, the processing of MoneySmart rewards takes around 4 to 5 months after the campaign ends.  Here’s an overview of the essential steps that you ...
Wed, 27 Jul, 2022 at 9:33 AM
Can I submit a redemption form first before spending/activating the card?
Yes, you can! Once you have the Application Number (Unique Reference Number) from the financial partner, you can submit a claim form before spending or acti...
Wed, 27 Jul, 2022 at 9:45 AM
Do I need to inform MoneySmart once I have met the eligibility criteria?
No, you are not required to inform MoneySmart once you have met the eligibility criteria. MoneySmart does not have access to your account, so the verifi...
Wed, 27 Jul, 2022 at 1:54 PM
How do I claim my rewards?
Each MoneySmart promotion has a unique claim form, which you need to fill out and submit within the specified submission period. In order to submit a cl...
Wed, 27 Jul, 2022 at 10:37 AM
I have already received my financial product, why do you still need to verify with the partner?
Application processing is done by the financial partners, while fulfilment is done by MoneySmart.    This means that your eligibility is based on the stat...
Thu, 25 Nov, 2021 at 4:19 PM