Top Questions Asked

When will I receive my rewards?
Typically, the processing of MoneySmart rewards takes around 4 to 5 months after the campaign ends. However, for Faster Fulfilment campaigns, the process is...
Fri, 16 Feb, 2024 at 10:41 AM
Can I submit a claim form first before spending or activating the card?
Certainly! You can submit a claim form once you have the Application Number (Unique Reference Number) from the financial partner. It's strongly encourag...
Fri, 16 Feb, 2024 at 11:20 AM
Do I need to inform MoneySmart once I have met the eligibility criteria?
You are not required to inform MoneySmart once you have met the eligibility criteria. MoneySmart does not have access to your account; hence, the verificat...
Fri, 16 Feb, 2024 at 10:06 AM
How do I claim my rewards?
Each MoneySmart promotion comes with a unique claim form that must be filled out and submitted within the specified submission period. To submit a claim...
Fri, 16 Feb, 2024 at 11:27 AM
I have already received my financial product, why do you still need to verify with the partner?
We'd like to inform you that the application processing is handled by our financial partners, while fulfilment is undertaken by MoneySmart. This imp...
Fri, 16 Feb, 2024 at 11:02 AM