Rewards

What are MoneySmart Rewards?
MoneySmart rewards are incentives provided to eligible customers participating in MoneySmart's campaigns. These rewards can be in the form of cash via P...
Fri, 16 Feb, 2024 at 9:55 AM
Do I need to inform MoneySmart once I have met the eligibility criteria?
You are not required to inform MoneySmart once you have met the eligibility criteria. MoneySmart does not have access to your account; hence, the verifi...
Fri, 16 Feb, 2024 at 10:05 AM
Do I get my reward if I apply directly on the partner's website?
Customers who apply for the financial product directly on the financial partner's website will not be eligible for the exclusive MoneySmart reward. ...
Fri, 16 Feb, 2024 at 10:41 AM
When will I receive my rewards?
Typically, the processing of MoneySmart rewards takes around 4 to 5 months after the campaign ends. However, for Faster Fulfilment campaigns, the process is...
Fri, 16 Feb, 2024 at 10:41 AM
Why am I not eligible?
If you find yourself ineligible for the MoneySmart sign-up gift, it indicates that you did not meet all the requirements specified in the campaign you parti...
Fri, 16 Feb, 2024 at 11:00 AM
I have already received my financial product, why do you still need to verify with the partner?
We'd like to inform you that the application processing is handled by our financial partners, while fulfilment is undertaken by MoneySmart. This imp...
Fri, 16 Feb, 2024 at 11:02 AM
Why was the cash reward via PayNow unsuccessful?
Unsuccessful PayNow transactions can be attributed to two main reasons: Incorrect mobile phone number provided in the claim form. The mobile phone nu...
Fri, 16 Feb, 2024 at 11:08 AM