Rewards

What are MoneySmart Rewards?
MoneySmart rewards are incentives given to eligible customers of MoneySmart. These rewards come in the form of cash, voucher(s), promo code(s), and other gi...
Thu, 25 Nov, 2021 at 3:54 PM
Do I need to inform MoneySmart once I have met the eligibility criteria?
No, you are not required to inform MoneySmart once you have met the eligibility criteria. MoneySmart does not have access to your account, so the verifi...
Wed, 27 Jul, 2022 at 1:56 PM
Do I get my reward if I apply directly on the partner's website?
Customers who applied for the financial product directly on the financial partner's website will not be eligible for the exclusive MoneySmart reward. ...
Thu, 25 Nov, 2021 at 3:53 PM
When will I receive my rewards?
Typically, the processing of MoneySmart rewards takes around 4 to 5 months after the campaign ends.  Here’s an overview of the essential steps that you ...
Wed, 27 Jul, 2022 at 9:33 AM
Why am I not eligible?
In the event that you are ineligible to redeem MoneySmart rewards, it means that you did not fulfil all the requirements for the campaign that you participa...
Thu, 25 Nov, 2021 at 4:04 PM
I have already received my financial product, why do you still need to verify with the partner?
Application processing is done by the financial partners, while fulfilment is done by MoneySmart.    This means that your eligibility is based on the stat...
Thu, 25 Nov, 2021 at 4:01 PM
What is considered a New-to-Bank Cardholder (NTC)?
“Eligible New Customers” refers to applicants who meet the following conditions: Is a New-To-Bank Cardholder, with no existing bank Credit Card account* ...
Thu, 25 Nov, 2021 at 4:02 PM
Why was the cash reward via PayNow unsuccessful?
There are 2 main reasons as to why PayNow transactions become unsuccessful. The mobile phone number you have provided in the claim form is incorrect. ...
Thu, 25 Nov, 2021 at 4:03 PM